FAQs

Need sizing help?

Please utilize the WAIR Recommended Size tool via the product page below the size dropdown. WAIR uses AI from six simple questions to recommend your size. AI detects size and fit differences at a product level to help each customer purchase the best fitting product. 

We have designed each product to fit the way it should, relative to your size. For example, if you are a size large, you will likely wear a large across our entire product lineup and each product will fit the way it's intended. Tees and sweatshirts provide a looser fit, while polos and jerseys often are more tailored, while still providing plenty of room to move. If you're in-between sizes, we recommend you choose the smaller of the two sizes. When in doubt, please refer to your WAIR Recommended Size.

How do you ship?

We utilize USPS, UPS, & FedEx depending on where it's headed and what it is. We understand the excitement between when an order is placed and when it gets delivered. We will make every effort to get the package to you as fast as possible, based on the shipping category and cost. 

Standard Shipping - USPS Ground Advantage, USPS Priority (weight-determined), and USPS International.

Expedited Shipping - USPS Priority, UPS, or FedEx.

Most orders will ship same day M-F. All other orders will ship out on the next business day. We have been shipping out packages every Saturday morning for orders placed late Friday afternoon/evening.

 

Packaging?

We ship most single discs in a 9x9x2 box and multi disc orders in appropriate box size.

Most apparel is shipped via recycled poly mailer. When necessary, a box is used for larger items/orders.

 

What is your return policy?

If you have any questions or concerns regarding your order, we ask that you email us at info@c1disc.com so we can best support. We want you to love your products and are here help find a solution.

Circle 1 Return Policy:

Items purchased (unless otherwise stated in the product’s description), that are new & unused, may be returned at the buyers shipping expense within 30 days of purchase.

Customers may choose from the following options for returned items in new condition:

• A. Full refund in the original payment type.
• B. Full refund via C1 store credit. 
• C. Exchanged for a product of equal or lesser value.

If a disc has been thrown, or if clothing/item been used/worn, we can not accept the return.